# ThornBush AI Operations AI assistants, workflow automation, and team enablement Your expertise. Built into the way work gets done. ## Who it is for Established service firms of 2–25 people. Capture owner expertise and repeatable processes in assistants and workflows with human approvals. ## Packages (USD) ### AI Opportunity Blueprint $750 USD · fixed · 5 business days - One owner interview - Review of up to 3 processes - Priority ranking and access/data considerations - Written scope and budget for one build - $375 credited to a build commissioned within 30 days [Request a AI Opportunity Blueprint consultation](https://thornbushinc.com/intake?type=ai_audit&service=AI+Operations&package=blueprint) ### Workflow Launch $3,500 USD · fixed for qualifying scope · 2–3 weeks - One workflow and up to 2 standard system connections - Approved business instructions - Testing and 1 training session - Runbook and handover - 30-day defect correction [Request a Workflow Launch consultation](https://thornbushinc.com/intake?type=ai_audit&service=AI+Operations&package=launch) ### Operations Accelerator From $7,500 USD · from · 4–6 weeks - Up to 3 related workflows in one business function - Up to 3 standard system connections - Bounded knowledge assistant; source volume and cleanup agreed in proposal - Human approvals and testing - Training and handover [Request a Operations Accelerator consultation](https://thornbushinc.com/intake?type=ai_audit&service=AI+Operations&package=accelerator) ### Care $500 USD · per month · optional · Monthly - For one delivered workflow - Business-hours error-alert review - Monthly health report - Up to 2 hours of maintenance/minor adjustments [Request a Care consultation](https://thornbushinc.com/intake?type=ai_audit&service=AI+Operations&package=care) ### Optimize $1,250 USD · per month · optional · Monthly - For up to 3 delivered workflows - Monthly performance review - Up to 5 hours of maintenance/improvements [Request a Optimize consultation](https://thornbushinc.com/intake?type=ai_audit&service=AI+Operations&package=optimize) ## Illustrative use cases ### Inquiry to consultation Less copying. More considered follow-through. Capture an inquiry, summarize the need and draft a reply. A person approves it before the CRM is updated and follow-up is scheduled. ### Owner knowledge assistant Your know-how, available to your team. Make approved procedures searchable through a bounded assistant that cites its sources and escalates unknowns rather than guessing. ### Client onboarding A clearer next step for every client. Identify missing documents, create agreed tasks and draft status updates for review, without handing sensitive decisions to an assistant. ## Example workflow Capture inquiry → summarize and draft → human approval → update CRM → follow-up. Unknowns and missing information are escalated. This example is not a case-study result. ## Delivery 1. **Assess:** Interview the owner, map the process and agree priorities, access, scope and acceptance criteria. 2. **Build:** Configure the agreed workflow around approved instructions and practical client-owned accounts. 3. **Test:** Check normal cases, exceptions and human approvals. You review and accept the agreed tests. 4. **Train:** Walk your team through daily use, escalation and the runbook before handover. 5. **Improve:** Review what is working. Choose optional bounded support or a separately scoped next build. ## Scope and commercial terms - All prices are USD. Software, API, messaging and hosting costs are separate and disclosed before commitment. - Timelines begin after access, materials and approvals are received. Complex integrations are quoted separately. - Care excludes new builds, migrations and 24/7 incident response. The response window is agreed in the proposal. Ongoing support is bounded by the delivered workflows and included hours. - Client-owned accounts are used where practical. Builds are 50% at booking and 50% after accepted testing, before handover. - Extra work is $175/hour or an agreed change order. Scope and acceptance criteria are agreed before work begins. - No guarantees of revenue, savings, compliance certification or autonomous replacement of staff. People remain responsible for approvals and business decisions. ## Questions ### What is included in a qualifying workflow? Workflow Launch covers one agreed workflow with up to 2 standard system connections. Custom APIs, complex integrations, migrations and expanded scope are quoted separately. The proposal defines acceptance criteria. ### What ongoing costs should we expect? Software, API, messaging and hosting costs are separate and disclosed before commitment. Care is optional at $500/month; Optimize is optional at $1,250/month. Extra work is $175/hour or an agreed change order. ### Who owns the accounts and setup? Client-owned accounts are used where practical. The proposal documents account ownership, third-party licensing and access. Training, documentation and handover are included in the build packages. ### How do people stay in control? Business instructions and sources are approved by you. Workflows include agreed approval points, testing and escalation for unknowns. Assistants do not autonomously replace staff or make unapproved business decisions. ### Which package should we start with? Choose the $750 AI Opportunity Blueprint if priorities or scope are unclear. If you already have one well-defined process, request a Workflow Launch consultation. Related workflows within one function may suit Operations Accelerator. Support is for delivered workflows. ### Does the consultation book a calendar slot or take payment? No. This is a consultation request. ThornBush reviews your details and replies to agree fit and next steps. No appointment or payment is confirmed by submitting the form. ## Contact Email: [info@thornbushtech.com](mailto:info@thornbushtech.com) Phone: [+1 301 744 9554](tel:+13017449554) [Book an AI Workflow Consultation](https://thornbushinc.com/intake?type=ai_audit&service=AI+Operations&package=blueprint) A consultation REQUEST only. No calendar booking or payment is confirmed.