Travel Desk by ThornBush Technologies

    You plan the journeys.
    We build the systems behind your business.

    Launch your advisor presence, organize client inquiries, and simplify everyday follow-up with practical technology built around the way you work.

    For new travel advisors, independent agents, and growing boutique agencies.

    Launch package: $350 one time. Optional ongoing care: $150/month. Software and usage fees are separate.

    Packages

    Choose the desk that
    fits your next stage.

    Start with the essentials or build a more connected operation. Each package has a defined scope so you know what is included.

    Advisor Launch

    Launch Offer

    $350one time

    A focused foundation for advisors ready to establish a professional presence and start receiving inquiries.

    • One business discovery questionnaire
    • One advisor bio and concise service overview
    • One template-based landing page on a supported platform, or a refresh of one existing page
    • One travel inquiry form with up to 10 fields
    • One booking-calendar link using your existing calendar account
    • One consolidated revision round
    • One 30-minute handoff session

    For one advisor and one brand. A full website, the TravelDesk CRM, integrations, automations, and ongoing management are outside this package. Ready for a client pipeline? Advisor Business Desk adds the TravelDesk CRM.

    Advisor Business Desk

    $1,500one time

    A more connected inquiry and follow-up process for advisors ready to organize their operations.

    • Everything in Advisor Launch
    • A client pipeline on the TravelDesk CRM, built by ThornBush, with up to six stages plus lead, quote, and trip tracking
    • Up to two simple automations, each with one trigger and up to two actions
    • Five reusable client communication templates
    • Travel Leaders Network profile assistance for advisors with eligible account access
    • One 60-minute training session in place of the Launch handoff
    • 14 calendar days of post-handoff correction support for the delivered configuration

    Automations depend on platform capabilities and subscription access. Data migration, custom API development, complex branching, and additional workflows require a separate quote. Correction support does not include new features or revisions to the agreed scope.

    Smart Travel Desk

    Custom quote

    For agencies ready to connect more of their operations or explore AI-assisted intake.

    • Advanced lead qualification and inquiry routing
    • AI phone receptionist setup for agreed business questions and message capture
    • Client follow-up workflows
    • The TravelDesk CRM, customized for your agency
    • Connections between supported business platforms
    • Group travel inquiry and follow-up processes
    • Staff training and operating guides

    Discovery defines the platforms, workflow, safeguards, implementation fee, and ongoing costs before work begins. Phone systems require an approved script and an escalation path to a person. They do not independently quote live travel prices, confirm bookings, or process payments.

    All prices are in USD. Third-party software, subscriptions, domains, hosting, telephony, messaging, and usage charges are separate unless expressly included in your written scope. We confirm platform compatibility before accepting a project.

    Optional Support

    Keep your desk running smoothly.

    Desk Care $150/month, optional

    Practical support for the setup ThornBush delivered.

    What Desk Care includes
    • Up to one hour of support or minor changes each month
    • One monthly functional check of the delivered form or workflow
    • Email-based troubleshooting
    • Minor copy, field, or workflow adjustments within the included hour

    The monthly check counts toward the included hour. Unused time does not roll over. Additional work requires an approved quote. Business-hours support only; this is not continuous monitoring or emergency support. Cancel before the next renewal to stop future billing.

    TLN Profile Service

    Already have the tools? Start with your advisor profile.

    TLN Profile Polish $150 one time

    Receive a polished advisor bio, clearer specialty descriptions, and a profile completion checklist, with one revision round.

    Available to advisors who already have eligible Travel Leaders Network access. This service does not include membership, account approval, search placement, or guaranteed leads. You review and approve all credentials and specialty claims before publication. ThornBush Technologies is an independent service provider.

    Spend less time
    piecing systems together.

    Your business needs a clear path from first inquiry to the next conversation. Travel Desk helps you put the essentials in place, so your online presence, intake process, and follow-up work together.

    A professional first impression

    Present your specialties and services with clear, polished copy.

    An organized inquiry process

    Collect the information you need before the planning conversation.

    More consistent follow-up

    Use templates and practical workflows to keep next steps visible.

    Technology you can manage

    Receive a walkthrough and guidance for the setup we deliver.

    Example workflow

    Inquiry form
    Traveler name
    Destination & dates
    Budget range
    Client pipeline
    New
    Planning
    Booked
    Calendar
    Why Travel Desk

    Built around your process.
    Not the other way around.

    Off-the-shelf travel platforms are built to serve thousands of advisors the same way, so you end up bending your business to fit the software. Travel Desk starts with you: how you work, who you serve, and the outcomes you want. Then we shape the TravelDesk CRM, built and owned by ThornBush, to fit.

    Your pipeline, your stages

    We map the stages your clients actually move through, from first inquiry to booked, instead of handing you someone else's template.

    Your intake, your questions

    Your inquiry form asks what you need to know for the trips you specialize in, so every planning conversation starts prepared.

    Your follow-up, your rhythm

    Reminders and templates follow the cadence that suits your clients and your voice, not a default schedule.

    How It Works

    A clear path from idea
    to working setup.

    01

    Tell us about your business.

    Share your specialties, current tools, and the tasks slowing you down.

    02

    Confirm your scope.

    We agree on deliverables, compatible platforms, fees, and the delivery schedule before work starts.

    03

    Build and review.

    We configure the agreed setup and gather your consolidated feedback.

    04

    Take the controls.

    You receive a walkthrough and practical next steps, with optional ongoing care.

    Delivery timing is confirmed after scope review and depends on receiving your content, approvals, and required account access.

    Questions

    Before you ask.

    Is Travel Desk a travel booking service?

    No. Travel Desk by ThornBush Technologies provides technology setup, business workflows, and training for travel professionals.

    Do I need to change my current software?

    Not necessarily. We review your tools first and recommend a setup based on compatibility and your needs.

    How is Travel Desk different from off-the-shelf travel software?

    Off-the-shelf platforms are designed to serve every advisor the same way, so you adapt your process to the tool. Travel Desk starts with your process: your specialties, intake questions, pipeline stages, and follow-up. We configure the TravelDesk CRM, built and owned by ThornBush, to fit it, and we review the tools you already use first. What already works stays. What costs you time gets replaced. Your records and accounts remain yours, and Desk Care keeps everything tuned as your process changes.

    Are software subscriptions included?

    No, unless explicitly stated in your written scope. Any required subscriptions and usage charges are identified before implementation.

    Will I own my accounts?

    Client-owned accounts are the default. You maintain control of your subscriptions, business content, and customer information. Any third-party licensing limitations are explained during scoping.

    Can you build my TLN profile?

    We can help eligible advisors prepare and organize their profile content. Membership, account access, and platform approval remain your responsibility.

    Does the $350 package include an AI receptionist?

    No. AI phone receptionist setup requires separate scoping, testing, and pricing. Phone and AI usage charges are additional.

    Can you guarantee bookings or leads?

    No. We deliver the agreed technology and workflows. Business results depend on your offer, marketing, follow-up, and other factors.

    What happens after setup?

    You receive the handoff included in your package. Optional Desk Care provides a defined amount of ongoing support.

    Inquiry

    Let's build the desk behind your travel business.

    Tell us where you are now and what you need help with. We'll follow up to confirm fit and next steps.

    Please do not submit passwords, payment card information, passport details, or traveler records.

    We reply within one business day.

    Next Step

    Build a stronger foundation
    for your travel business.

    Start with a focused launch package or tell us what needs to work better. We'll help you define the next practical step.

    info@thornbushtech.com +1 301 744 9554 Defined scope before work begins