Inquiry to consultation
Less copying. More considered follow-through.
Capture an inquiry, summarize the need and draft a reply. A person approves it before the CRM is updated and follow-up is scheduled.
For established service firms of 2–25 people
ThornBush AI Operations
AI assistants, workflow automation, and team enablement
Your expertise.
Built into the way work gets done.
Capture the owner's know-how and repeatable processes in assistants and workflows. Give your team a clearer way to work, with human approvals where they matter.
A consultation request, not a confirmed booking or payment.
Less dependence on memory. More repeatable delivery.
Keep the judgment.
Connect the routine.
When procedures live in the owner's head, every handoff can become another interruption. We translate approved expertise into bounded assistants and connected workflows, so people can focus on service and exceptions.
Owner knowledge assistant
Your know-how, available to your team.
Make approved procedures searchable through a bounded assistant that cites its sources and escalates unknowns rather than guessing.
Client onboarding
A clearer next step for every client.
Identify missing documents, create agreed tasks and draft status updates for review, without handing sensitive decisions to an assistant.
An illustrative workflow, not a case-study result
From inquiry to a considered next step
- 01
Capture
Inquiry received
- 02
Summarize & draft
Approved instructions
- 03
Human approval
Review before action
- 04
Update CRM
Agreed record fields
- 05
Follow up
Your timing and rules
Drafts wait for a person to approve. Unknowns or missing information are escalated. Updates and follow-up happen only within the agreed business rules.
Defined scope. Clear next steps.
A focused start. Room to grow.
All prices USD. Start with clarity, build one useful process, then connect related work.
01 · Assess
AI Opportunity Blueprint
$750
fixed · 5 business days
- One owner interview
- Review of up to 3 processes
- Priority ranking and access/data considerations
- Written scope and budget for one build
- $375 credited to a build commissioned within 30 days
02 · Build
Workflow Launch
$3,500
fixed for qualifying scope · 2–3 weeks
- One workflow and up to 2 standard system connections
- Approved business instructions
- Testing and 1 training session
- Runbook and handover
- 30-day defect correction
03 · Connect
Operations Accelerator
From $7,500
Proposal-defined scope · 4–6 weeks
- Up to 3 related workflows in one business function
- Up to 3 standard system connections
- Bounded knowledge assistant; source volume and cleanup agreed in proposal
- Human approvals and testing
- Training and handover
Optional support for delivered workflows
Care
$500 /month
- For one delivered workflow
- Business-hours error-alert review
- Monthly health report
- Up to 2 hours of maintenance/minor adjustments
Optimize
$1,250 /month
- For up to 3 delivered workflows
- Monthly performance review
- Up to 5 hours of maintenance/improvements
Before you commit
- All prices are USD. Software, API, messaging and hosting costs are separate and disclosed before commitment.
- Timelines begin after access, materials and approvals are received. Complex integrations are quoted separately.
- Care excludes new builds, migrations and 24/7 incident response. The response window is agreed in the proposal. Ongoing support is bounded by the delivered workflows and included hours.
- Client-owned accounts are used where practical. Builds are 50% at booking and 50% after accepted testing, before handover.
- Extra work is $175/hour or an agreed change order. Scope and acceptance criteria are agreed before work begins.
- No guarantees of revenue, savings, compliance certification or autonomous replacement of staff. People remain responsible for approvals and business decisions.
Delivery, not just a demo
From owner expertise to team confidence
01
Assess
Interview the owner, map the process and agree priorities, access, scope and acceptance criteria.
02
Build
Configure the agreed workflow around approved instructions and practical client-owned accounts.
03
Test
Check normal cases, exceptions and human approvals. You review and accept the agreed tests.
04
Train
Walk your team through daily use, escalation and the runbook before handover.
05
Improve
Review what is working. Choose optional bounded support or a separately scoped next build.
ThornBush AI Operations
Your expertise. Built into the way work gets done.
Bring one process that keeps pulling you back into the routine. We will discuss fit, priorities and a practical next step.
Book an AI Workflow ConsultationRequest a consultation. No calendar slot or payment is confirmed.